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Privacy Policy

Last Updated: June 15, 2026

TinyMate (“TinyMate,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, place an order, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Payment information
  • Product personalization details (such as names, text, images, or other content submitted for custom products)
  • Communications sent to us through email, contact forms, or customer support channels

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages viewed
  • Referring website
  • Date and time of visits
  • Website usage and interaction data

This information helps us improve website performance, security, and user experience.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Provide customized products and services
  • Communicate regarding orders and customer support inquiries
  • Send order confirmations, shipping updates, and service-related notifications
  • Improve our website, products, and services
  • Detect and prevent fraud, abuse, or unauthorized activity
  • Comply with legal obligations
  • Send marketing communications where permitted by law

You may opt out of marketing emails at any time by using the unsubscribe link included in such communications.

3. Payment Processing

Payment transactions are processed by third-party payment providers. TinyMate does not store complete credit card numbers or payment credentials on its servers.

Payment providers may collect and process information in accordance with their own privacy policies.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Remember user preferences
  • Maintain shopping cart functionality
  • Analyze website traffic and performance
  • Improve website usability
  • Support advertising and remarketing efforts

Most web browsers allow you to manage or disable cookies through browser settings. Disabling cookies may affect certain website functionality.

5. Sharing of Information

We do not sell personal information.

We may share information with trusted third parties only as necessary to operate our business, including:

  • Payment processors
  • Shipping and fulfillment providers
  • Website hosting providers
  • Analytics providers
  • Email and marketing service providers
  • Professional advisors and legal authorities when required by law

These parties are authorized to use personal information only to perform services on our behalf.

6. Personalized Product Content

When you submit names, text, photos, or other materials for product personalization:

  • You retain ownership of your submitted content.
  • You grant TinyMate a limited license to use such content solely for producing, fulfilling, and delivering your order.
  • We may store personalization data for order fulfillment, customer support, quality assurance, and recordkeeping purposes.

We reserve the right to refuse content that violates applicable laws or infringes the rights of others.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill orders
  • Provide customer support
  • Maintain business records
  • Comply with legal, tax, accounting, and regulatory obligations
  • Resolve disputes and enforce agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

TinyMate products may be intended for use by children, but our website is directed to parents, guardians, and adult purchasers.

We do not knowingly collect personal information directly from children under the age of 13 without parental consent.

If you believe a child has provided personal information to us, please contact us so we can remove the information as appropriate.

10. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to personal information we hold about you
  • Correction of inaccurate information
  • Deletion of personal information, subject to legal exceptions
  • Restriction or objection to certain processing activities
  • Data portability where applicable
  • Withdrawal of consent where processing is based on consent

To exercise any applicable rights, please contact us using the information below.

11. California Privacy Rights

If you are a California resident, you may have rights under applicable California privacy laws, including the right to know, access, correct, or delete certain personal information.

TinyMate does not sell personal information.

California residents may submit privacy-related requests using the contact information provided below.

12. Third-Party Services and Links

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, content, or security of third-party services. We encourage users to review the privacy policies of those third parties before providing personal information.

13. International Users

If you access our website from outside the United States, your information may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate.

By using our website, you consent to such transfers where permitted by applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes become effective constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

TinyMate
Westfield, Indiana, USA
Email: [email protected]