Thank you for visiting and shopping at TinyMate. Below are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
All orders are processed within [ 1–3 ] business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or text.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time |
| Standard Shipping | 3–7 business days |
Note: Delivery delays can occasionally occur due to carrier issues or severe weather.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will become active within 24 hours.
4. Taxes & Fees
TinyMate is not responsible for any local taxes or fees applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
5. Damages
TinyMate is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
6. Domestic Shipping Only
We do not currently ship outside of the United States. All orders placed with international shipping addresses will be canceled and refunded.
Questions?
If you have any questions about our shipping practices or your specific order, please email us directly at [email protected].